I own a small Magento store. What is the need for Magento maintenance and support services?

Small businesses suffer most in case the store is down as they lack expertise in handling technical issues. Having an on-call Magento support partner helps small businesses in reducing the downtime. Periodic audits by these Magento technical support companies help in improving the performance of your store, increasing your sales in the long run.

I use Magento Open Source to run my operations. Why do I need Magento support services if I can use the community provided fixes?

The Magento Open Source is suitable only for businesses in infant stages to get a feel of the features provided by Magento. It is advisable to switch to Magento Commerce slowly and gradually. Using Open Source invites unwanted risks like installing a patch without proper scrutiny can lead to performance degradation. This is where your support partner comes into the picture.

Why should I hire Nevina Infotech for Magento support and maintenance services?

Nevina Infotech’s experienced support and maintenance team focus on serving the clients as per their needs. We provide customized support services after understanding the client’s business model and marketing strategy. Prima facie, our clients hold an advantageous position over their competitors owing to the performance, attractive UI/UX, and security of their stores.

Magento Maintenance and Support Services | Magento Technical Support

Our overview

E-commerce businesses globally rely on Magento for the smooth conduction of their operations. Having a Magento Support partner for businesses aids them in improving the productivity of their employees. Businesses are continuously wary of technical issues due to new upgrades and security attacks. On top of it, businesses are overwhelmed by the cut-throat competition in the e-commerce market.

With Nevina Infotech as an ally for Magento technical support, businesses can concentrate on their core task. In this era of intense competition, if your website is slow by even a second, you might lose business to your competitors. Magento maintenance support from Nevina Infotech ensures that your website is on top of its performance caliber. This would increase the conversion and minimize cart abandonment due to performance issues. Not just that, things you miss out like non-functional links, malfunctioned webpage, etc. are also taken care of by our Magento support and maintenance team. Once you hire us, you need not lose your sleep over technical issues.

Why Do You Need Magento Maintenance And Support Services?

Migration: Migrating from an earlier to the latest version of Magento can be a daunting task if you are technically not sound. Magento support services enable you a smooth transition including data migration.
Troubleshooting: Magento stores often have several components including designs, links, content, scripts, code, etc. All these components work in unison for conducting Magento store operations smoothly. Failure or trouble in any of these components can result is the failure of the store. Detecting bugs and fixing them is a time-consuming task. Magento maintenance services ensure minimum downtime and speedy bug resolution to minimize losses due to store’s non-operations.
Third-Party Integrations: Magento stores often use third-party services for additional features including payment gateways. Integrating these third party applications sometimes hamper the speed of the store leading to a loss in revenue. Magento support services can audit and customize these third-party apps for performance retention.
Performance Audit: Magento support services include regular store audits for performance issues including speed, security, transaction time, etc. providing feedback to the businesses about lacunae in store.
Security Audit: Magento being a popular CMS has been at the forefront of several cyber attacks. The cyber crooks are continually on the look for vulnerabilities and target the most important resource i.e. data. Magento support vendors have experienced security professionals to conduct regular security audits. These audits reveal the vulnerabilities of the store that can be fixed to prevent stores from potential cyber-attacks.
Store Health Checks: The regular monitoring of critical aspects of the store can prevent future mishaps. The Magento technical support service team regularly monitors the health of the Magento server to issue alerts in advance to thwart off any potential issues.

Magento Ecommerce Solutions

Magento Store Setup: Installing and then configuring a Magento store is no easy task but not to worry since you have our back. We help you download and install Magento platform on your server and configure it in a way so that it can reside easily on a server.

It all starts from a pixel perfect theme we suggest you keeping in mind what you want from your business, followed by a custom logo design with fonts and colours. We ensure the payment methods to be integrated within your store backed by final validation and testing on the store.
Magento Store Upgrade: Running a store on Magento older version puts you at high risk against hackers that can ruin your business in just fraction of seconds. This can lead to customer data disruption and loss of records in the master database.

Our solutions help you prevent such a scenario before it's too late with enhanced scalability and security. Through this we ensure that your store not just keep safe from the intruders in the form of potential bugs, errors, or vulnerabilities but even offer high end performance to your consumers.
Magento Store Optimisation: We do follow a systematic approach towards conversion rate optimisation (CRO) to allow you have an increase in the percentage of visitors coming to your store. We do this by analysing the website to the fullest and optimising webpages to entice prospects take compiling actions.

The thing that matters the most here is content and actions enabling leads convert to sales. Through Magento e-commerce store optimisation we assure you to drive more sales and leads by keeping an eye on every individual visit taking place on each of your pages.
Magento Store Maintenance: We do not stop ourselves with the design and development of a Magento store since we are into support and maintenance part too. We have a constant eye on the performance optimisation of Magento site, with timely upgrades and updates for adequate back up and security.

We constantly strive towards maintaining thestore to deal with complex situations tactfully so as to keep the store running at all times. Every e-commerce store goes through updates and upgrades, so we ensure that we have themdeployed on time.
Magento Store Troubleshooting: There is no doubt about the fact that technical issues accompany bugs and errors which are a common thing with an e-commerce store. We are there to fix them all up to ensure that they are being treated from the roots.

It's not that once you have an ecommerce store in place, you would have a gala time running the store. There are so many types of troubleshooting problems that might take place due to intruders, viruses, hackers, malware, other reasons, and hence we end up solving all of them.
Magento Store Performance Audit: There is a constant scrutiny required of a Magento store to live up to the expectations of online shoppers who expect the store to be friendly and satisfying. Hence, our Magento developers keep a track of store performance at all times always figuring out to make it even faster.

Our impartial performance audit aim towards fixing technical issues while not compromising on the side loading time. We ensure that there is a constant improvement in the store speed with the overall user experience getting improved via optimised user interface.
Magento Store Speed Testing: Make the most out of a store to have it efficiently effective and that is where our speed testing services ensure that your Magento site never goes slow. A slow e-commerce store can result in big chunks of visitors getting frustrated leaving you for ever.

We do not let this happen since a simplistic user interface and one of a kind user experience is what the customer expects from an e-commerce store. For this will look into all the possibilities of loopholes to have the issues analysed and resolved on time.
Magento Store Backup: An e-commerce store is always at risk to lose data and records due to natural calamities, power cuts, or server failures. This makes us to schedule your data and content every single day so that you need not to worry about losing out on key customer and store records.

We work at almost 100% reliability with 99.9% success in the back up initiatives. Whether it is about restoring the data by zipping them, or keeping folders and files intact through other zipping options, we ensure that your data is never lost.
Magento Third Party Integrations: Integration of third-party services in any store helps an e-commerce shop to become more effective and efficient. There are just about thousands of third-party options available and we help you incorporate all the relevant ones for you.

You need to integrate a lot of things into the interface to make up for a sufficing experience such as CMS, Apis, plugins, widgets, payment gateways, SMS gateways, shipping methods, and more. Our experts help you save your valuable time and resources to allow us integrate for you.

The Nevina Advantage

Our tech experts are there to give you the best quality Android apps Development services in the quickest possible time. All our work is directed to ensure complete customer satisfaction.

The team provides real quick assistance.
No fake commitments.
Provide realistic timelines.
Transperancy in providing quotes.
Provide quality resources.
Strong documentation process.

See what our clients speak for us?

I'm very glad to have such a great team to work with. I tied up with them for a project "Minutes pep" which is a mobile application especially used for communication. I had a great experience with Nevina Infotech and their team, which is very dedicated towards the work according to our requirements.

- Mr. Favoured Charlie
Owner - Minutes pep
Very Grateful for such a wonderful efforts and support for the solutions of website. We are glad to have such a great team.Great team and they provide us with the best solution whenever we call them. I am fully satisfied with their work and will strongly recommend all to go with them.

- Mr. Aniq Nurani
Owner - Kadam colors
Nevina infotech is what makes the outcome exactly as desired. They have impeccable attention to their requirements, and we like the delivered LearnHow - App for Student and Teacher. I found a great team, and now I know where to approach when it comes to Mobile Apps.

- Mr. Jacques Abou Rjeily,
Owner - LearnHow
Not because it's trending but it is what in need and indeed for growing talent.It's about double the business. It is what your customers are waiting for and giving a brand image, leveling up the venture, creating a provision that was never imagined; let schedule a quick meet up, maybe you'd adore it!

- Mr. Roman Grod,
CEO - Classfeed.ca
Their team goes all-out to guarantee the best results and easily adapt to change requests, treating the project as if it were their own. Nevina Infotech’s seamless project management, industry knowledge, and ability to work on different time zones strengthen this current partnership.

- Mr. Amir Dutt
CEO - SHERR APP

FAQs

Here are the answers to some of the most frequently asked questions to us which will help you understand our working methodology better.

I own a small Magento store. What is the need for Magento maintenance and support services?: Small businesses suffer most in case the store is down as they lack expertise in handling technical issues. Having an on-call Magento support partner helps small businesses in reducing the downtime. Periodic audits by these Magento technical support companies help in improving the performance of your store, increasing your sales in the long run.
I use Magento Open Source to run my operations. Why do I need Magento support services if I can use the community provided fixes?: The Magento Open Source is suitable only for businesses in infant stages to get a feel of the features provided by Magento. It is advisable to switch to Magento Commerce slowly and gradually. Using Open Source invites unwanted risks like installing a patch without proper scrutiny can lead to performance degradation. This is where your support partner comes into the picture.
Why should I hire Nevina Infotech for Magento support and maintenance services?: Nevina Infotech’s experienced support and maintenance team focus on serving the clients as per their needs. We provide customized support services after understanding the client’s business model and marketing strategy. Prima facie, our clients hold an advantageous position over their competitors owing to the performance, attractive UI/UX, and security of their stores.

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